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Travel Promotions FAQ
Travel Promotions FAQ
"Promotional Travel Done Right!"

About Us and your Travel Promotions...

Who are we?

We are an accredited full-service travel agency based in Tampa, FL. We've been in business since 1988 and offer a wide variety of travel products such as cruises, hotel and resort vacations and tour bookings. We currently maintain an A+ rating with the Better Business Bureau. Rest assured, you are in good hands!

What are Travel Promotions?

Companies use promotional travel offers for marketing purposes or as a bonus for participation in a presentation, opening a bank account, test driving a car and a variety of other reasons.  These offers differ from traditional purchased travel. They have restrictions and that is why it is important to completely read and review all terms and conditions in order to have an understanding of what is required to take advantage of the offer.  You will be required at several stages to agree to these terms and conditions.


Please note we are not affiliated with the company or person (sponsor) you received your promotional offer from.  We provide companies with our products and fulfill these offers based solely on the Terms and Conditions outlined in that offer.  We are a third-party vendor and are completely independent of the company offering the travel promotion. We have no oversight of their marketing practices.  It is important to thoroughly and completely read your terms and conditions to ensure what was communicated to you by your sponsor is accurate.  If you were told something other than what is contained in the Terms and Conditions, you may need to go back to your sponsor for clarification.  We are here to help and assist you in understanding the Terms and Conditions. Please contact us with any questions. 

What our customers are saying...
I would like to express my sincere appreciation to Teresa 

for her help & personal attention with our vacation. Teresa was

very quick with her replies & responses and had such a 

pleasant manner! She was extremely professional

and courteous! We appreciate her efficiency& hope she will be 

commended her wonderful customer service! Thx again 


 Janice & Mark, New Hampshire

"Just an FYI that my experience with travel services was a very

good one.  Any questions were quickly handled and service 

was swift and excellent."  

Lorna V. - Ohio

"We are a repeat Customer...wonderful experience in 2015 

We thoroughly enjoyed our short stay @ Port Inn in 

Kennebunkport, Maine last October for our Anniversary!" 

Janice C. - New York

 "I recently got confirmation for a trip my girlfriend 

and I have planned.  I wanted to express how pleased I am with

the level of customer service given to me by Teresa.  She was 

extremely responsive and made it seem easy when looking at

availability for different dates.  I'm glad she was assigned to my

case and you guys are lucky to have her!"  

Rodrigo V. - New Mexico

"I would like you to know that working with Teresa has been 

a pleasure, and she is surely an asset! Teresa was fantastic 

about replying to my emails, so I had answers almost as quickly

as I could press the "Send" button with my questions. Now

looking forward to our trip to Nashville, TN...and very much

appreciate Teresa's patience and cooperation."

Lauren S. - Tennessee

"Just to let your company know, without Sulma, we probably 

would have never been able to make the trip. She was 

absolutely fantastic! As a very novice traveler, Sulma walked me

through the process twice. She was very patient and very 

knowledgeable.  Sulma is a great credit to your company." 

Phil C. - Pennsylvania

"I know you help thousands of people book cruises so I don’t

expect you to remember me.  This was our first cruise and I just

wanted to thank you for all your help and for picking us two 

rooms in the middle of the ship.  We had a couple days of pretty

wavy weather and it seemed a lot better in our room than

towards the front of the ship.  Just wanted to say Thank You!

You did a great job.”  

Kathy E. - Florida

“I just wanted to thank you for everything you did assisting me 

with the information I needed to know regarding travel plans.  You

are a fantastic employee and show the importance of great 

customer service.  Thank you for the ways in which you are 

touching the lives of others.”  

Audrey L. - South Carolina


“As someone who works in the customer service industry I have 

high standards and expectations when it comes to my own

personal customer service experiences.  My most recent 

interactions with one of your employees confirmed that 

outstanding customer service is alive and well!  She was prompt

in answering my e-mails and phone calls, went above and 

beyond when it came to accommodating my travel need 

changes, and she even took the initiative to find a cheaper 

flight, which ended up saving me money!  It was an absolute 

pleasure working with her and I would personally thank you 

both for the positive experience I had with your company.”

Julie M. - Illinois